Batjl Privacy Policy — Your Data Is Safe With Us

1 What Information We Collect

Batjl Various types of information are collected to provide you with our services. This data comes from two main sources — what you provide directly and what is collected automatically while you use the platform.

What you provide directly:

• At registration: full name, date of birth, email address, mobile number
• For KYC verification: a copy of your National ID, passport, or driving licence
• Payment details: bKash/Nagad/Rocket account number, transaction history
• Your messages and attachments when contacting support
• Information provided when participating in promotions or surveys

What is collected automatically:

• IP address and device type (mobile/desktop)
• Browser type and operating system
• Time spent on each page and where you clicked
• Login time, date, and approximate geographic location
• Session data collected via cookies and web beacons

2 How your information is used

Batjl Your information is used only for specific, legitimate purposes. We never use your data for unrelated activities without your permission.

• Account management: Your information is used to create, verify, and secure your account.
• Transaction processing: Payment information is used to properly fulfill deposit and withdrawal requests.
• Customer support: Your account information is needed to properly address your complaints or queries.
• Fraud prevention: Detecting suspicious activity to keep your account and the platform secure.
• Legal compliance: Retaining data as necessary to comply with applicable laws and regulations.
• Promotional Communications: If you have consented to marketing communications, we will send you relevant offers and updates. You can withdraw this consent at any time.
• Service Improvement: Analyzing your usage patterns to improve your experience on the platform.

3 Who your information is shared with

Batjl Your data is shared with third parties only in the limited circumstances outlined below and under strict confidentiality agreements. Under no circumstances is your data made available for commercial use.

• Payment processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete a transaction.
• KYC verification service: Documents may be verified with a specialist provider to confirm your identity.
• Technology infrastructure: Hosting and cloud service providers are given the access necessary to store data, but are not permitted to use it for any other purpose.
• Legal authorities: Information may be disclosed in response to a court order, a formal request from an investigative authority, or as required by applicable law.
• Fraud prevention network: Limited data may be checked against industry-level fraud detection systems.

4 Cookies & tracking

Batjl Cookies are used on the website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookies we use:

• Essential cookies: Maintaining login sessions and ensuring security. The website cannot function without these.
• Functional cookies: Remembering your language preference, theme, and other settings.
• Analytics cookies: Understanding which pages are visited most, so we can improve our services.

You can disable non-essential cookies from your browser settings. However, doing so may limit certain features.

5 Data retention period

Batjl Your information is not kept longer than necessary. Retention periods vary depending on the type of data.

Once the retention period expires, data is securely deleted or anonymised.

6 Your Rights

BatjlAs a member of, you have several important rights over your personal data.

7 Security measures

Batjl Industry-standard technologies and practices are used to keep your data secure. Our security framework is reviewed and updated regularly.

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Two-factor authentication (2FA): OTP verification is available as an additional security layer for your account.
• Firewall & Intrusion Detection: Advanced firewalls are active to protect against unauthorized access.
• Regular security audits: Independent experts regularly review and test our systems.
• Employee training: Anyone with access to your data is bound by strict confidentiality training.
• Data backup: Encrypted backups are stored on secure servers.

8 Third-Party Services

Batjl-'s platform may integrate certain third-party services, such as payment gateways or analytics tools. These services have their own privacy policies, available on their respective websites.

Batjl We are not responsible for third-party data collection or use. We do ensure that all third parties we work with comply with international data protection standards and are permitted to use your information only for specified purposes.

• Payment processors: the respective payment company's policy applies
• Web analytics: for analyzing anonymous usage data
• Game providers: the respective game company's policy applies

9 Children's Privacy

Batjl-'s services are available to users aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18. Our age verification process at registration ensures that minors cannot access the platform.

If we become aware that information has been collected from a minor, that account will be immediately closed and the data deleted. If a parent or guardian suspects their child has created an account, please contact support@batjl.net right away.

10 Policy Updates

Batjl This privacy policy may be updated from time to time. When significant changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email address
• A notification will be displayed after you log in to the platform
• The "Last Updated" date at the top of this page will be revised accordingly

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. If you object to the changes, you have the right to close your account.

11 Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us. We aim to respond within 30 business days.